Governer’s No-Frills Show at Chandigarh Passport Office
In almost two weeks of his taking over as the Punjab Governor-cum-UT Administrator, VP Singh Badnore caught the entire staff and visitors at the local Passport Seva Kendra unawares,today, when he quietly walked in unannounced along with his wife Alka Singh to get their passports renewed.
This was the second “no-frills” show by His Excellency after he sprang a surprise when he, accompanied by his better half and mother-in-law, had left a commoner’s touch while quietly walking into Tagore Theatre “uninvited”, as he had put it, to enjoy an evening with poet-author-filmmaker Gulzar on August 24.
Being on a constitutional post, he was not required to visit personally for getting his passport renewed. However, not only did he decide against calling passport officers on his doorstep for getting the work done, he did not even wish to send advance information about his visit.
“He had expressed his willingness to visit the passport office and wished to see for himself as a commoner the facilities available there,” a senior officer at the Punjab Raj Bhawan told The Tribune.
When an “unexpected” guest came calling at his office, the Regional Passport Officer (RPO), Chandigarh, Rakesh Agrawal, tried to hurriedly extend formalities that protocol demanded but the Governor asked him to instead explain the process of issuance and renewal of passports.
The RPO told Badnore that the office was issuing more than 2,000 passports daily.
Badnore took a round of the Passport Seva Kendra and saw the working at each and every counter before passing through the process as a commoner to get his and his wife’s passports renewed.
He appreciated the efforts of the entire team involved in the passport issuance/renewal procedure. He was also impressed to see the cleanliness at the kendra. He interacted with passport applicants and took their feedback to further improve the system.